AC EV Charger Installation & User Guide
AC EV Charger Installation made easy. Step-by-step instructions to set up, use, and maintain your home charger safely.
Home AC EV Charger — Installation and User Guide
What’s in This Guide
This guide walks you through everything you need to know before, during, and after installing your home EV charger.
From the installation checklist to troubleshooting tips, you’ll find all the key information you need to get started safely and efficiently.
Before You Start: Installation Checklist
Before installing your home EV charging station, please make sure all items listed below are included in the package (refer to your packing slip for confirmation):
- AC Wall-Mounted Charger (1 set)
- Installation Manual (1 copy)
- Quality Certificate (1 copy)
- Expansion Screws (4 pieces)
Take a moment to check everything carefully. Having all parts ready will make installation smoother.
Installation Environment Requirements
This AC home EV charger is designed to operate under the following conditions:
- Protection Rating: IP54
- Operating Temperature: -20°C to +50°C (-4°F to 122°F)
Make sure your installation site meets these conditions.
Proper installation helps your charger perform safely and last longer.
Troubleshooting Guide
| No. | Common Issue | Solution / Troubleshooting |
|---|---|---|
| 1 | Charging gun connected but no “ready” signal or message says “Swipe card to start charging” | Check if the connector is fully inserted and locked. A loose or half-connected plug can cause the system to fail to detect the vehicle. |
| 2 | Charging stops automatically after starting | This usually happens because of a communication issue between the charger and the vehicle. Record any error messages, then try reconnecting or using a different charging gun. If the problem continues, contact our support team for service. |
| 3 | Card locked after use | Always remember to swipe your card again after charging to end the session. If your card remains locked, return to the same charger where it was last used and swipe again to release and complete payment. |
| 4 | Charging gun clicks or jumps | Make sure your IC card balance is sufficient. If the balance runs out during a session, the charger will automatically stop charging. Add funds and try again. |
| 5 | Gun locked and cannot be removed after charging | Restart the charger, wait for it to power down, and allow the gun to unlock automatically. If it still doesn’t release, contact customer service for assistance. |
| 6 | Current meter doesn’t display charging current | Check if the live and neutral wires on the power meter are reversed or connected incorrectly. Correct wiring is essential for proper operation. |
| 7 | Screen stays dark after power-on | If the indicator lights are on but the display remains blank, the screen module may be faulty. Consider replacing the display. |
| 8 | Grounding issue | When grounded correctly, the 12V blue indicator light should turn on before charging, and the 6V green light should appear once connected. Ensure all grounding and wiring follow the installation standards. |
Maintenance and Care
To keep your EV charger in top condition for years to come, follow these maintenance tips:
- Weather protection: If installed outdoors, add a canopy or cover to protect against rain and sunlight.
- Routine checks: Inspect bolts, cables, and connections at least once a month. Tighten anything loose and check for wear.
- Lightning protection: Ensure grounding is solid and shielding is intact to minimize lightning damage.
- Operate within rated limits: Avoid overloading the charger. Keep output voltage and current within rated specifications.
- Cable storage: After charging, neatly coil and secure the cable to prevent damage.
Packaging and Transportation
- Strong packaging: Use sturdy materials and mark “This Side Up.” Do not store or ship upside down.
- Reinforcement: Secure components to avoid vibration or shock damage during transport.
- Professional handling: Have trained personnel handle and install the unit to ensure safety.
Final Note
This guide is meant to help you install, use, and maintain your home AC EV charger safely and efficiently.
At AnengJi, we’re committed to building reliable, high-quality EV charging solutions that make home charging easy and worry-free.
If you have questions or need technical support, please reach out to our customer service team anytime.
We’re here to help you enjoy every charge — and every drive — with confidence. ⚡
View our full range of [AC EV Chargers]
We are China’s leading manufacturer and supplier of electric vehicle charging systems, offering diverse DC and AC product lines for fleets, hotels, OEMs, governments, hospitals, and commercial parking facilities. We provide charging equipment and supporting services across North America, Southeast Asia, Central Asia, and the Russian market.